> For the complete documentation index, see [llms.txt](https://docs.multiplier.fun/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.multiplier.fun/support.md).

# Support

## Community & Updates

Join our active community channels to stay connected with the latest platform developments, engage with other players, and participate in community events.

### Primary Channels

* [**Telegram**](https://t.me/multiplierdotfun/67319) **Community:** Real-time discussions, announcements, and community coordination
* [**X (Twitter)**](https://x.com/multiplierfun)**:** Platform updates, win highlights, and ecosystem news

## Getting Help

### Technical Support

For platform issues, gameplay questions, or account assistance, contact our support team directly through Telegram. Our team provides prompt assistance for:

* Game mechanics and platform navigation
* Account and wallet connection issues
* Win payouts and transaction questions
* Technical troubleshooting

### Community Support

Our active community often provides quick answers to common questions and gameplay strategies. Join the discussion to learn from experienced players and share your own insights.

### Response Times

We aim to respond to all support requests within 24 hours during business days. For urgent issues affecting gameplay or payouts, we prioritize faster response times.

**Need immediate assistance?** Contact our [Telegram support agent](https://t.me/multipliersupportbot) for the fastest response.


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.multiplier.fun/support.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
